FAQ

About Gora Tensui

Q:Can I use Wi-Fi?
⇒A:Yes,of course.You can lend a LAN cable if you bring your PC.

Q:Will you keep my luggage?
⇒A:Yes,we can keep your luggage before check-in and after check-out.

Q:Do you accept credit cards?
⇒A:Yes,Credit cards such as VISA, JCB, American Express, Diners, UnionPay cards are available.

Q:Please tell the check-in and check-out time.
⇒A:Check-in time is 15:00~18:00, Check-out time is until 11:00.
If you need to early check-in and late check-out,you more payment fare.

Q:Can I smoke?
⇒A:The hotel and some rooms are non-smoking,but we have smooking guest rooms.
?You are entitled to compensation if the smell permeated through wallpapers.

Q:Please tell us equipment in the guest rooms.
⇒A:Air conditioning,Face towel hand towel bath towel, Waffle towel,Yukata and Samue and Pajamas,Electric Kettle,Safety box,fridge,bidet toilet(washlet),Hair dryer,Telephone,Air cleaner,Heated towel Rails,Flat-screen LCD TV,Amenities.

About Area Information

Q:When Cherry blossom viewing season?
⇒A:Cherry blossom viewing season is from the beginning of April, while in the middle of April.

Q:When Fall foliage season?
⇒A:November is the peak season for fall foliage.

Q:What is a hydrangea train?
⇒A:Hydrangeas are blooming along the lines of the Hakone tozan railway runs to the nearest train station. Lit up in the evening of June is very beautiful.